bdt games Privacy Policy

bdt games ("we", "our", "platform") places the highest priority on protecting the personal information of its members. This privacy policy applies to users in Bangladesh and is effective for use of the bdtgames.cam website and related services.

This policy applies whenever you register on our platform, make a deposit or withdrawal, play any game, or contact live support. By continuing to use our services, you are considered to have agreed to the terms of this policy.

This privacy policy should be read together with our Terms and Conditions. Both documents together form the basis of the legal relationship between you and bdt games.

bdt games collects two types of information — information provided directly by you and information collected automatically.

2.1 Information You Provide Directly

Information you provide during registration, verification, and transactions includes:

• Full name, date of birth, and gender
• Mobile number and email address
• Payment information — bKash, Nagad, Rocket, Upay, or bank transfer details
• Identity verification documents (National ID, passport, or driving licence)
• Any information provided to support via live chat or email

2.2 Information Collected Automatically

When you use our platform, the following information is collected through technical means:

• Device type, operating system, and browser version
• IP address and session duration
• Page visit sequence and click history
• Gaming time, bet amounts, and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or account security, we may sometimes receive relevant information about you from trusted third parties. These third parties operate under their own privacy policies.

bdt games uses your information only for specific and legitimate purposes. Those purposes are detailed below:

3.1 Account Management

Your name, mobile number, and identity document details are used to create, verify, and maintain your account. This ensures the account is managed by the right person.

3.2 Processing Financial Transactions

Payment information is essential for processing deposits and withdrawals. Your mobile number is required for transactions via bKash, Nagad, Rocket, and Upay, and bank account details are required for bank transfers.

3.3 Service Improvement

By analysing your gaming activity and preferences, we can provide a more effective service. This includes showing relevant bonus offers, resolving technical issues, and improving the platform overall.

3.4 Security and Fraud Prevention

Your transaction patterns and login information are monitored to prevent unauthorised access, fraud, and money laundering. This monitoring is done in the interest of all users.

3.5 Legal Compliance

It is our legal obligation to maintain certain records in accordance with applicable laws and regulations, and to provide information in response to lawful requests from authorities.

3.6 Customer Support

Your account information is accessible to the support team to provide effective assistance via 24/7 live chat and email. This allows issues to be resolved quickly.

bdt games retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

Even after an account is closed, financial transaction records are retained for a specified period in accordance with applicable law. Identity verification documents are kept for the legally prescribed duration.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified from it.

bdt games does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties to provide payment processing, identity verification, technical support, and fraud prevention services. These partners only have access to the information they need for their specific tasks and may not use that information for any other purpose.

5.2 Legal Requirements

We may be legally required to provide information as part of a court order, government directive, or other lawful legal process.

5.3 Business Transfers

In the event of a partial or full transfer of bdt games' business or assets, user information may also be transferred. In such cases, this privacy policy will remain in effect under the new operator.

bdt games uses cookies and similar tracking technologies on its platform. These ensure the website functions correctly and improve your browsing experience.

6.1 Essential Cookies

The website cannot function properly without these cookies. They are needed to maintain login sessions, ensure security, and remember preferred language settings.

6.2 Analytical Cookies

Analytical cookies are used to understand which pages are visited most, how users navigate, and where issues arise. The data collected in this way is aggregated and not personally identifiable.

6.3 Cookie Control

You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.

bdt games applies multiple layers of security measures to protect your personal and financial information.

• All data exchanged between your browser and our servers is encrypted via SSL (Secure Socket Layer) encryption
• Payment card or mobile banking information is stored using industry-standard encryption methods
• Automated monitoring is active to detect unauthorised access to accounts
• Regular security audits are conducted to identify system vulnerabilities
• Access to sensitive data is limited and strictly controlled

Despite these precautions, it is not possible to guarantee complete security when transmitting data over the internet. You are therefore advised to keep your password private and to log out when not using your account on an unfamiliar device.

As a bdt games user, you have the following rights over your own information:

8.1 Right to Access

You have the right to know what information we hold about you and for what purpose it is being used. You can send a request regarding this to the support team.

8.2 Right to Rectification

You have the right to request correction of any inaccurate information held about you. Some information can be corrected yourself in account settings; for other cases, please contact support.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications or personalised services. Upon receiving such a request, we will stop processing unless there is a compelling legal reason to continue.

To learn more about your rights related to responsible gaming, visit our Responsible Gaming page.

bdt games is only for individuals aged 21 and above. We do not knowingly provide services to or collect information from anyone under the age of 21.

Your date of birth is verified at the time of registration. Age is confirmed through review of identity verification documents. If a minor's account is identified, it will be closed immediately and the associated information will be securely deleted.

If you believe a minor is using our platform, please notify our support team immediately.

bdt games reserves the right to update this privacy policy when necessary. Changes may typically occur for the following reasons:

• When new technologies or services are added
• In response to legal or regulatory changes
• When the policy is improved to provide better protection for users

For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after a change is considered acceptance of the updated policy. The date of the latest policy is shown at the top of the page.

Answers to general questions about this privacy policy may also be found in our FAQ section.

If you have any questions, concerns, or information-related requests about this privacy policy, please get in touch with us:

Our support team is available 24 hours a day, 7 days a week to answer your questions in Bengali and English. For privacy-related requests, some additional information may be asked to verify your identity — this is done for your own protection.